By using this site (the "website") or contacting us by email or through this website, you consent to the collection, use and transfer of your personal information under the terms of this policy. If you do not accept the terms of this policy you must leave this website immediately and you may not use any of the services we provide.
Please note that there are minimum browser requirements for optimum use of our website. These minimum browser requirements will change from time to time. If you are experiencing difficulty using the website, or otherwise would like to know more about what these requirements are, please contact us.
Your information will enable us to provide you with access to parts of our website suitable for your requirements and the permissions (if any) which you have to access the special areas of the website (referred to in our website Terms and Conditions). It will also enable us to contact you concerning your queries regarding our services and functions.
We will also use, store and analyse the information we collect so that we can administer, support, improve and develop our operations. This includes (but is not limited to):
• quality control and training purposes;
• providing a range of services;
• Improve our services.
In particular, we may use your information to contact you for your views on our services and functions, and to notify you occasionally about important changes or developments to the website or our services or functions.
We may also use your information to let you know about other services and products which we offer which may be of interest to you. If these are of a commercial nature we will ask you for specific permission to use your personal information at the time we ask you to provide it.
We generally process your data under the following lawful bases:
• Performance of a service to you (in compliance with the website terms and conditions and our unacceptable behaviour policy);
• Necessary for our legitimate interests; and/or
• Necessary to comply with a legal obligation.
When we are administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), we are processing your personal data as it is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise) or necessary to comply with a legal obligation.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will get NEVER we share your personal data with any other company.
You can ask us to stop sending you marketing messages at any time. Communications preferences can be easily changed in the member login section of our website. Alternatively, anyone can request a change to their communications preferences in writing by email or otherwise, provided we can be assured that we are dealing with the appropriate individual and can capture a record of the change
13 This website does not provide any advice on any financial matters.
GYFTmoni may contact you by post, telephone (including by text), fax or email in connection with the purposes outlined above. If you change your mind about being contacted in the future, or the methods by which we may contact you, please let us know by contacting us at our contact details set out below or by updating your preferences in the login area of the website.
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and agents who act for us, for the purposes set out in this policy or for other purposes approved by you or as otherwise permitted by law.
We shall never sell or rent your personal information gathered through the website to third parties for any purpose.
We employ industry standard security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. You should be aware however that it is technically impossible to provide a totally secure system on the web and you are responsible for ensuring your own computer system is adequately protected from access by unauthorised persons.
In accordance with the Terms and Conditions of use of the website, you are responsible for ensuring that any password and user ID, and any other security mechanism issued to you, remain confidential. If third parties have access to your password, user ID or any other security mechanism they can control your personal information and ID. We are not responsible for the consequences of their use of your personal information and ID in these circumstances. If your password or user ID or any other security mechanism is compromised you should contact us immediately, and until you do so we will be entitled to rely on any communications sent to us using your password and user ID and any other security mechanism as if they originated from you.
You are entitled to request access to the information held about you and to ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at the address below. We will usually be the data controller in respect of personal information you provide to us.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include, the right to:
• request access to your personal data;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing your personal data;
• request transfer of your personal data; and
• withdraw consent previously given by you.
For more information on your rights please visit the Information Commissioner Officer’s website (www.ico.org.uk)
If you wish to exercise any of the rights set out above, please contact us via the ‘Contact Us’ page on the web site, phone us on 01555660878 or write to us at GYFTmoni, 8A Wellgate, Lanark, ML11 9DT.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The Information Commissioner's Office – Scotland; 45 Melville Street, Edinburgh EH3 7HL; 0303 123 1115; email@example.com; www.ico.org.uk.
We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Customer Services/Data Protection
Telephone: +44 (0)1555 660878